Формування інтегрованої моделі управління стратегічними змінами на підприємстві

Abstract

Визначено суть еволюційних і революційних методів управління змінами, досліджено проблеми впровадження західних моделей управління стратегічними змінами на підприємстві. Визначено ключові характеристики основних методів управління стратегічними змінами на підприємстві: системи менеджменту якості, реінжинірингу бізнес-процесів та збалансованої системи показників. Запропоновано інтегровану модель управління стратегічними змінами, реалізація якої сприятиме підвищенню конкурентоспроможності підприємства та його стійкому розвитку в довгостроковій перспективі.

The issue of strategic changes management on the base of improvement of business processes at the present stage of the economic science development is the subject of research of many national and foreign scientists. The purpose of the study is substantiation of the main organizational aspects of the formation of an integrated model for strategic changes management at the enterprise. Among the main methods which are used in the concept of the quality improving of strategic changes management can be identified as follows: Total Quality Management (TQM); Lean Production, 6 Sigma and others. The analogy of process and oriented methods which are aimed at business processes improving at the enterprise is drawn with the aim of common features marking out. Three methods for strategic changes management (quality management system, business process reengineering and balanced system of indices) were selected for the study. These methods take into account the "production culture" of national enterprises. The integrated model of strategic changes implementing at the enterprise should take into account "Quality Management Systems" principles, since the effectiveness of business processes at the enterprise (main business processes and business processes which provide management and development) primarily involves the achievement of strategic normative values which are determined in the corresponding balanced system of indices. The national enterprises’ management is dynamic process, and that is why the introduction of strategic changes can not be carried out once. The orientation of the enterprise at the strategic development stipulates continuous improvement of existing business processes, the effectiveness of implementing the integrated model for strategic changes managing is possible under the condition of continuous improvement of business processes, in accordance with the main stages of the Shuahard-Deming cycle (PDCA cycle). As the integrated model of strategic changes is implemented, the following actions are mandatory: the development of the main stages of business process reengineering, according to strategic goals of the activity; analysis of the business processes effectiveness at all levels, detecting deviations from norms and developing management decisions for minimizing of the "gap" between actual and normative values; checking the results for compliance 133 with the requirements of the quality management system; analysis of changes in key success factors which are included in the balanced system of indices; formulation of new target values of indices.